Privacy Policy
Protecting your personal data is important to us. This Privacy Policy (the “Policy”) concerns the conditions for collecting, storing and using your personal information when you visit or use www.techmellon.com, provided that you are a natural person. Please contact us if you have any questions.
The company registered as “ΤΕΚΜΕΛΛΟΝ Α.Ε.”, trading as “TECHMELLON”, is the controller of the Data it processes. Our address is 1 Lalechou Street, Psychiko, Attica, 15451, Greece (email: hello@techmellon.com). For any matter concerning the processing of your Data or the exercise of your rights, you may contact the Company’s Data Protection Officer (DPO) at 1 Lalechou Street, Psychiko, Attica, 15451, Greece, or by email at dpo@techmellon.com.
1. About www.techmellon.com
The website www.techmellon.com is the website of the company registered as “ΤΕΚΜΕΛΛΟΝ Α.Ε.”, trading as “TECHMELLON” (the “Company”).
The personal data you provide while browsing our website is processed and kept in a file under the Company’s responsibility.
2. What is personal data?
The term “personal data”, as used in this Policy, refers to information about natural persons, whether individuals or professionals, such as full name, postal address, email address, contact telephone number and other information that can be used to identify a visitor to the website (“Personal Data” or “Data”).
3. What is the processing of Personal Data?
Processing of Personal Data means the collection, recording, organisation, storage, adaptation, alteration, retrieval, consultation, use, transmission to third parties, dissemination, alignment, combination, restriction, erasure and destruction of natural persons’ Personal Data.
4. What Data do we collect?
When you visit and browse our website:
We collect the Personal Data you choose to provide while browsing, such as the technical information your browser sends for the operation and security of the website. We also collect the data you share when contacting us by email, such as your email address and the content of your message.
5. Do we process minors’ Data?
In general, we do not process minors’ Data, as our website’s services are not directed at them. If we discover that we have collected a minor’s Data without a legal basis, we will delete it immediately. Otherwise, the provisions of sections 6 and 7 of this notice also apply to minors.
6. Why do we process your Data?
We process your Data exclusively for the purposes of the services provided by our Company and the general smooth operation of our website, particularly to communicate with you using the details you provide by email.
7. What is the legal basis for the Company’s processing of your Data?
Processing the Data of website users contained in emails you send to the Company through the website is based on the Company’s legitimate interest in managing and responding to contact requests, providing support and ensuring the proper operation of the website’s communication services. Specifically, your data is used to communicate with you using the details you provide and to answer questions or support requests.
8. Who receives your Data?
As a rule, the recipients of your data are the Company personnel necessary in each case, who have received appropriate information about the secure processing of your personal data.
Additional recipients of your Data are:
- Natural and legal persons to whom the Company assigns specific tasks on its behalf, such as email service providers, including Google Ireland Ltd. as a provider of email services (Gmail), and file-sharing and storage platforms (OneDrive). These partners, acting as processors of Personal Data, have been informed in advance and have committed to maintaining the confidentiality of your Data. They know and follow our instructions on processing Personal Data and take all appropriate measures to protect it.
- Supervisory, audit, independent, judicial, public and/or other authorities and bodies acting within their statutory responsibilities, duties and powers, where disclosure to them is required or provided for by law.
- Lawyers, law firms, bailiffs, experts and expert witnesses in any legal proceedings to safeguard our rights and interests.
9. How do we ensure that processors respect your Personal Data?
Processors have agreed and are contractually bound to the Company:
- to process your Personal Data exclusively in accordance with our instructions and directions,
- to maintain confidentiality,
- not to send Data to third parties without the Company’s permission,
- to take appropriate security measures,
- to comply with the legal framework for personal data protection, particularly the European GDPR.
10. Do we send your Data outside the European Union / European Economic Area?
In operating the website, your data may be transferred outside the European Union / European Economic Area, specifically to the United States, and to Microsoft Corporation in Israel and the United Kingdom, through services used for sending email and storing related files using software and cloud services (Microsoft Office 365, Microsoft Azure). These transfers take place only when necessary and in accordance with GDPR requirements, on the basis of a European Commission adequacy decision (the EU–US Data Privacy Framework for transfers to the United States, and adequacy decisions for Israel and the United Kingdom) or the provider’s Standard Contractual Clauses (Microsoft’s 2021 Standard Contractual Clauses).
11. When do we delete your Data?
Any Personal Data held in our server security logs for information security purposes (such as IP address, browser type and version, operating system, access date and time, and requested URL) is deleted within twelve (12) months, unless a longer retention period is required to investigate security incidents or comply with legal obligations. Data you voluntarily send us by email (such as your email address, the name you provide and your message content) is retained only as long as necessary to communicate with you and resolve your request, and is then securely deleted.
We collect only strictly necessary cookies, in accordance with the Cookie Policy.
12. Is your Data secure?
We are committed to safeguarding your Personal Data. We have taken appropriate organisational and technical measures to secure and protect your Data against any form of accidental or unlawful processing.
We use an electronic security certificate (SSL – Secure Socket Layer) to ensure the secure exchange of data between the website and your browser. We also do not collect personal data through forms or registration mechanisms. Our hosting infrastructure and corporate email support basic security measures, such as sender authentication and protection against malicious use.
These measures are reviewed and amended whenever necessary.
13. What are your rights?
You have the right to access your Personal Data.
This means you have the right to be informed by us whether we process your Data. If we process your Data, you may request information about the purpose of processing, the types of Data we hold, who receives it, how long we store it, whether automated decision-making takes place, and your other rights, such as rectification, erasure, restriction of processing and lodging a complaint with the Hellenic Data Protection Authority.
You have the right to rectify inaccurate Personal Data.
If you find an error in your Data, you may submit a request for us to correct it (for example, correcting a name or updating a telephone number).
You have the right to erasure / the right to be forgotten.
You may ask us to delete your Data if it is no longer necessary for the processing purposes described above, or if you wish to withdraw your consent where consent is the legal basis for processing.
You have the right to Data portability.
You may ask to receive the Data you have provided in a readable format, or ask us to transfer it to another controller, where processing is based on your consent or is necessary for the performance of a contract between us.
You have the right to restrict processing.
You may ask us to restrict the processing of your Data while your objections to processing are being examined, or if part of the processing is no longer necessary to fulfil the purposes for which your data was collected.
You have the right to object to the processing of your Data.
You may object to the processing of your Data where it is carried out in pursuit of our legitimate interests. We will stop processing your Data unless other compelling legitimate grounds override your right.
Right to withdraw your consent
Where the processing of your Data for a specific purpose is based on your prior consent, you have the right to withdraw that consent, so that processing will not continue in the future.
14. How can you exercise your rights?
To exercise your rights, send a request either to the Company’s postal address (ΤΕΚΜΕΛΛΟΝ Α.Ε., 1 Lalechou Street, Psychiko, Attica, 15451, Greece) or by email to dpo@techmellon.com, with the subject “Exercise of the right of access / rectification / erasure / portability / restriction / objection”. Describe your request and we will examine it and respond as soon as possible.
15. When do we respond to your requests?
We respond to your requests free of charge and without delay, and in any event within one (1) month of receiving your request. If your request is complex or you have submitted a large number of requests, we will inform you within that month if we need an extension of a further two (2) months in which to respond.
If your requests are manifestly unfounded or excessive, particularly because they are repetitive, the Company may charge a reasonable fee, taking into account the administrative costs of providing information or carrying out the requested action, or may refuse to act on the request.
16. Right to lodge a complaint
If you consider that (a) a request has not been adequately and lawfully fulfilled, or (b) your right to personal data protection is infringed by processing we carry out, you have the right to lodge a complaint with the Hellenic Data Protection Authority (https://www.dpa.gr/el/polites/katagelia_stin_arxi).
17. Do we use automated decision-making, including profiling, when processing your Data?
We do not make decisions or carry out profiling based on automated processing of your Data.
Cookies are used on our website, always after you have been informed and have given your consent.
18. How will you be informed of changes to this Policy?
We will update this Policy whenever necessary. If there are significant changes to the Policy or the way we use your Personal Data, we will notify you either by publishing a prominent notice before the changes take effect or by any other appropriate means. We encourage you to read this Policy regularly to understand how your Data is protected.